Modernising design and usability
Modernising design and usability

Improving account management for 1 million users

Improving account management for 1 million users

A simpler way for managing the account
A simpler way for managing the account
iPhone with CHARGE NOW iOS contract view
iPhone with CHARGE NOW iOS contract view

user-research

ui-ux-design

product-design

ai-systems

digital-matte-painting

animation-motion

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Improving account management for 1 million users
Improving account management for 1 million users
Improving account management for 1 million users

Project Type

Account and contract management

Role

Role

Lead Product Designer

Lead Product Designer

Technology

Figma Dovetail Maze Storybook Design Tokens

Timeframe & Released

Timeframe & Released

8 weeks

8 weeks

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CHARGE NOW offers access to over 1 million charging stations across Europe and enables cv drivers to fully access these station, therefore a customers is required to manage their account and contracts with special conditions and offers.

A simpler way for managing the account

CHARGE NOW old and new design comparison
CHARGE NOW old and new design comparison

Brief

Simplify the account and contract management

I was asked by our product manager Paul to support him in improving the contract management for our customers and in the same time including design tokens for our front ends that will support our efforts in making rebranding simpler for us in design and development.

Simplify the account and contract management

I was asked by our product manager Paul to support him in improving the contract management for our customers and in the same time including design tokens for our front ends that will support our efforts in making rebranding simpler for us in design and development.

CHARGE NOW dashboard for desktop and mobil
CHARGE NOW dashboard for desktop and mobil

Challenge

Complexity across different plattforms and brand

The Digital Charging Solutions offers a white-label solution to other car makers. I put alot of planning together with Paul, our product manager, our development teams for web, iOS and Android as well as the other designers in my design team to come up with a solution and design that cannot only be used for CHARGE NOW, but also for our other brands, because all new screens need to be rebranded and approved my the other brands.

Complexity across different plattforms and brand

The Digital Charging Solutions offers a white-label solution to other car makers. I put alot of planning together with Paul, our product manager, our development teams for web, iOS and Android as well as the other designers in my design team to come up with a solution and design that cannot only be used for CHARGE NOW, but also for our other brands, because all new screens need to be rebranded and approved my the other brands.

Final Solution

Create a visual and digital system that signals motion and progress.

With a new redesigned front end came also the enablement of design tokens as well as streamline the differences between the current subpages. This project took around 3 month and align not only with stakeholders, but also with the expernal OEMs to get a greenlit.

CHARGE NOW invoice view
CHARGE NOW invoice view
CHARGE NOW mobile views
CHARGE NOW mobile views
CHARGE NOW Contract management
CHARGE NOW Contract management
iPhone with CHARGE NOW iOS contract view
iPhone with CHARGE NOW iOS contract view
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Results

Streamlined front ends across brands

Doing the development of CHARGE NOW and this project, we discovered many inconcistancies across our front ends, like different headlines sizes, different positions of elements and missing smaller features across the front ends. With this approach, we managed to streamline all this with this projects, even trough we had to make several interations.

15%

Faster development

//001

15%

Faster development

//001

100%

Concistancy across front ends

//002

100%

Concistancy across front ends

//002

12%

increased user activity

//003

12%

increased user activity

//003

//004

//004

Abstract close-up of smooth white and black layered surface.

Credits

Collaboration between Product Management & Development is key if you want to handle complex and multi-brand projects like this one, I am proud that I worked together with so many talented people.

Paul Rasper

Senior Product Designer

Paul Rasper

Senior Product Designer

Marc Musch

Lead Developer

Marc Musch

Lead Developer

Alex

Front-End Software Developer

Alex

Front-End Software Developer

Paul Rasper

Senior Product Designer

Marc Musch

Lead Developer

Alex

Front-End Software Developer

more projects

more projects

Story telling that connect products with users.

Tony A. Rudolph

Tony A. Rudolph

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I support you with design, strategy, marketing, and storytelling of your products & services.

©2026 Tony Andreas Rudolph — All work, all rights.

Offline

Jagdhornstr.
81827 Munich
Germany

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